Privacy Policy
Effective from 1 November 2024
Our Commitment to Your Privacy
Malaika Explore Safari is committed to protecting your privacy online. This policy explains what personal information we collect, how we use it, and how we keep it secure. We may update this policy from time to time — please check this page periodically to ensure you are happy with any changes.
Information We Collect
When you contact us through our website — whether via the enquiry form, booking form, or newsletter signup — we may collect your name, email address, phone number, travel dates, group size, and any additional details you choose to share. We collect only the information necessary to respond to your enquiry or process your booking request.
How We Use Your Information
We use your personal information to respond to your safari enquiry, prepare a tailored travel proposal, process your booking, and send you relevant information about our tours and destinations. With your consent, we may also send you occasional newsletters, special offers, and travel inspiration. You can opt out of marketing communications at any time.
Sharing Your Information
We will not sell, rent, or share your personal information with third parties for marketing purposes. We may share your name and booking details with our trusted local suppliers — such as lodges, guides, and transport providers — solely for the purpose of delivering your safari experience. We will only disclose your information where required by law.
Newsletter & Marketing
If you sign up for our newsletter, we will use your email address to send you travel ideas, destination guides, and exclusive offers. Every marketing email includes an unsubscribe link. You may also opt out at any time by contacting us directly. Unsubscribing from marketing will not affect transactional communications related to an existing booking.
Data Security
We take the security of your personal information seriously. Our website uses SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our server. We maintain appropriate technical and organisational measures to prevent unauthorised access, disclosure, or loss of your information.
Cookies & Analytics
We use cookies to understand how visitors use our website and to improve our content. Cookies are small files stored on your device — they do not identify you personally. We may use Google Analytics to collect anonymous session data such as page views, visit duration, and traffic sources. You can disable cookies in your browser settings at any time. We do not use cookies to collect personally identifiable information.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We have no control over the content or privacy practices of those sites and accept no responsibility for information submitted to them. We encourage you to review the privacy policy of any external site you visit.
Your Rights
You have the right to request access to the personal information we hold about you, to ask us to correct inaccurate data, or to request that we delete your information. To exercise any of these rights, please contact us using the details below. We will respond to your request as promptly as possible.
Governing Law
This privacy policy is governed by the laws of the United Republic of Tanzania. Malaika Explore Safari operates from Arusha, Tanzania, and complies with applicable data protection legislation.
Questions About This Policy?
If you have any questions or concerns about our privacy practices, please get in touch — we are happy to help.